Terms and Conditions of Sale

The website www.maunakea.be/ is the property of the company AVE GESTION SPRL.


The company AVE GESTION SPRL operates under the brand name Maunakea for the sale of nature observation equipment, entomology equipment, equipment for children's awareness of nature discovery and environmental protection and any related books.


Head office: rue de la libération 12, 5580 Rochefort, France.
Phone number: +32/470/13.26.30
Email address: avegestion5580@gmail.com
Business Number: 0.475.176.472


All the points below constitute the legal conditions of use of the website www.maunakea.be/ . For information on possible means of payment, shipping costs, delivery times, etc., please refer to the "Frequently Asked Questions" section. If you still do not have an answer to your question, please contact customer service.


These terms and conditions govern the legal relationship between AVE GESTION SPRL, Rue de la libération 12, 5580 Rochefort on the one hand, and any person using the website (hereinafter referred to as "the user") on the other hand. By visiting the website, the user declares having read and accepted the general terms and conditions.


By the very fact that the purchaser places an order with us, he or she submits to the present general terms and conditions of sale. Even if the conditions indicated by him are contrary to ours, only the present conditions have force of law between the parties.

1. Our offers are always subject to change and are non-binding until written confirmation of the order.

2. Delivery times are only given as an indication. It results in particular that if they are not respected, the customer will not be able to cancel the contract, nor to ask for its resolution, nor to make us replace it, nor to claim us of any damages.

3. We reserve the right to modify our prices and other conditions such as the delivery costs mentioned as a result of an increase in wages, social security and tax charges or any other costs on the basis of which we have fixed them.

4. Unless otherwise agreed, our goods are payable at the time of order. In the absence of payment, our products will not be delivered.

5. No order will be executed if it cannot be invoiced directly to the customer.

6. Any unpaid amount will automatically and without notice of default bear interest of 10% per annum and a flat-rate surcharge of 12% of the unpaid amount, with a minimum of EUR 350.

7. All payments are made under the responsibility of the buyer who alone bears the consequences of theft, loss or fraudulent use of the payment instrument he uses.

8. Any claim for non-conformity of the delivery must be sent to us in writing, under penalty of forfeiture, within 5 days of receipt of the goods to the following address:

Rue de la libération 12,
5580 Rochefort,

No other claim will be accepted unless it is formulated in writing within eight days of the sending of the invoices.

1. Our goods travel at the buyer's own risk.

2. In case of dispute, only Belgian law will apply and the courts of Brussels will have sole jurisdiction to settle the dispute.

3. In this case, the parties waive the application of Article 1341 of the Civil Code and authorize themselves to provide proof by all legal means of the sale concluded by them.


Specific conditions of sale applicable to the consumer

1. The buyer who places an order for purposes excluding any professional character is subject to the general terms and conditions of sale as well as to the following specific conditions.

2. The user is required to report problems with his order or delivery to Maunakea within a reasonable period of time. In any case, AVE GESTION SPRL will only accept a complaint if it is made within 7 calendar days following the time when the object of the complaint arose. Only written complaints addressed to Customer Service will be accepted (e-mail or registered mail): avegestion5580@gmail.com or Maunakea Customer Service, Rue de la libération 12, 5580 Rochefort. In the event of a complaint relating to an order or delivery, the responsibility of AVE GESTION SPRL is always limited to the value of the items concerned.

3. The consumer has a period of 14 working days from the day after delivery of the goods to cancel his purchase. If the period expires on a Saturday, it is extended until the next working day. Insofar as the articles are still in perfect condition, AVE GESTION SPRL will proceed to their reimbursement within 30 days after receipt of the return.

4. The right of renunciation is only validly exercised by the consumer returning the goods within the above-mentioned time limit to the following address:

Rue de la libération 12

5. In the event of a dispute, the postmark is proof of postage.

6. The costs of return are at the expense of the consumer.

7. The consumer does not have this right of renunciation for purchases of newspapers, periodicals and magazines.

8. In the case of the supply of books, audio or video recordings and software, the right to renounce the purchase can no longer be exercised after opening or changing the security packaging of the products delivered.

9. The consumer acknowledges that the photograph representing the product on the website has only an indicative value, due to the alterations that may occur as a result of the processing of the photo.


Intellectual property rights

The content and structure of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual property rights and belong to AVE GESTION SPRL or to third parties holding such rights. This website is the property of AVE GESTION SPRL, Rue de la libération 12, 5580 Rochefort, France.



AVE GESTION SPRL makes great efforts to ensure that the information available via its website is complete, accurate, precise and up to date. Nevertheless, AVE GESTION SPRL cannot be held liable for any direct or indirect damage resulting from the use of the information on this site. The illustrations and descriptions of products should not be considered as contractual on the part of AVE GESTION SPRL.


If you notice inaccuracies in the information available via the site, please contact us at avegestion5580@gmail.com. The content of the website can be modified or completed at any time and without prior notice.

AVE GESTION SPRL provides no guarantee as to the proper functioning of the website and cannot be held responsible for any malfunction or temporary unavailability of the website or for any form of direct or indirect damage resulting from access to or use of the website.


The website may contain hyperlinks leading to other websites or pages of third parties or refer to them indirectly. The placement of links to these sites or pages in no way implies any implicit approval of their content. AVE GESTION SPRL expressly declares that it has no authority over the content or other characteristics of these websites and can in no way be held responsible for their content or characteristics or for any form of damage resulting from their use.


Applicable law and competent courts

Belgian law applies to all disputes arising from the use of the website, and the competent court is that of the district of Rochefort.

 Translated with www.DeepL.com/Translator (free version)

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14 days to change your mind

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